Privacy Policy
This Privacy Policy explains how Liquid Nicotine Wholesalers, LLC (“LNW,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, create an account, or place an order. By using our site, you agree to this policy.
Information we collect
We collect information you provide and information collected automatically when you use our site. This may include:
- Business and contact information, such as your name, company name, business address, email address, and phone number.
- Account and order information, such as login details, order history, shipping and billing addresses, and business or tax documentation you provide.
- Payment information, which is processed by our payment providers. We do not store full card numbers on our own systems.
- Communications, such as messages, requests, and survey or marketing responses you send to us.
- Website and device information collected automatically, such as your IP address, browser type, pages viewed, and activity on the site, including through cookies and similar technologies.
How we use your information
We use the information we collect to process and fulfill orders, verify eligibility and age, operate and secure our site, respond to your requests, manage your account, communicate with you about orders and, where you have opted in, promotions, improve our products and services, and comply with our legal and regulatory obligations.
Cookies and analytics
We use cookies and similar technologies to keep the site working, remember your preferences and cart, understand how the site is used, and improve it. We may use third-party analytics and advertising providers that set their own cookies. You can control cookies through your browser settings; if you disable cookies, some parts of the site may not function properly.
How we share information
We do not sell your personal information. We share information only as needed to run our business, including with service providers who help us operate the site, process payments, ship orders, verify age and identity, and provide analytics, all of whom are required to protect the information and use it only for the services they provide to us. We may also share information to comply with the law, respond to lawful requests, enforce our policies, protect our rights, safety, or property, or in connection with a merger, acquisition, or sale of assets.
Your privacy choices and rights
You can opt out of promotional emails at any time by using the unsubscribe link in the email or by contacting us. Depending on where you live, you may have rights over your personal information, including the right to know what we collect, to request a copy, to request correction or deletion, and to opt out of the sale or sharing of personal information. California residents have these rights under the California Consumer Privacy Act, as amended, and we will not discriminate against you for exercising them. To make a request, contact us through our Contact Us page, and we will verify and respond as required by applicable law.
Do Not Track
Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for responding to these signals, our site does not currently respond to them.
Data retention
We keep personal information for as long as needed to provide our services, maintain business and transaction records, resolve disputes, and meet our legal, tax, and regulatory obligations, after which we delete or anonymize it.
How we protect your information
We use a range of administrative, technical, and physical safeguards to protect personal information, including secure networks and encryption of sensitive information in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children’s privacy
Our site and products are intended for businesses and adults 21 years of age or older. Our site is not directed to minors, and we do not knowingly collect personal information from anyone under 21. If we learn that we have collected such information, we will delete it.
Third-party links
Our site may link to third-party websites that have their own privacy practices. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page, and changes take effect when posted.
Contact us
If you have questions or requests about this policy or your personal information, please reach us through our Contact Us page.